Terms of Electronic Offer and Website Use
Privacy Policy
This Privacy Policy for Personal Data (hereinafter – the Policy) applies to all information published on the website at: https://lineswaves.com, https://www.lineswaves.com (hereinafter – the Website), which visitors, users, and other persons may obtain about the User while using the Website, its services, software, and products. The Website Administrator is the sole proprietor Nikolenko Kateryna Ihorivna, acting on her own behalf and in her own interests, on the basis of the Certificate of State Registration No.: hereinafter referred to as the Administrator.
Use of the Website’s services constitutes the User’s unconditional acceptance of this Policy and the terms of processing of personal information set out herein; if the User does not agree with these terms, they must refrain from using the Website’s services.
1. General Provisions.
1.1. For the purposes of this Policy, the User’s personal information includes:
1.1.1. Personal information that the User provides independently when paying for goods on the Website, as well as the User’s personal data, including but not limited to mobile phone number and email address.
1.1.2. Data automatically transmitted to the Website’s services during their use by software installed on the User’s device, including IP address, cookie data, information about the User’s browser (or other software used to access the services), technical specifications of equipment and software used by the User, etc.
1.1.4. This Privacy Policy applies to the websites: https://lineswaves.com, https://www.lineswaves.com, as well as to other websites / applications of the Administrator that reference this Policy. The Website does not control and is not responsible for third-party websites that the User may access via links available on the Website.
2. Purposes of Processing Users’ Personal Data.
2.1. The Website collects and stores only the personal information necessary to provide its services or to perform agreements with the User, except where legislation requires mandatory storage of personal information for a period defined by law.
2.2. The Website processes the User’s personal information for the following purposes:
2.2.1. Identification of the User registered on the Website.
2.2.2. Providing the User with access to personalised Website resources.
2.2.3. Establishing feedback with the User, including sending messages and requests relating to the use of the Website, provision of services, and processing of requests and applications from the User.
2.2.4. Determining the User’s location to ensure security and prevent fraud.
2.2.5. Verifying the accuracy and completeness of personal data provided by the User.
2.2.6. Creating a User account.
2.2.7. Notifying the User of promotions and special offers currently available from the Administrator, and sending the User any other informational messages, including advertising.
2.2.8. Providing the User with effective customer and technical support when issues arise in connection with the use of the Website.
2.2.9. Conducting statistical and other research, and carrying out surveys.
3. Conditions for Processing Users’ Personal Information and Its Transfer to Third Parties.
3.1. When organising and carrying out the processing of personal data, the Administrator is guided by the requirements of the Law of Ukraine on the Protection of Personal Data (Official Gazette of the Verkhovna Rada of Ukraine, 2010, No. 34, Art. 481) and the regulatory acts adopted pursuant thereto.
3.2. The User’s personal information is kept confidential, except in cases where the User voluntarily provides information about themselves for general access by an unlimited number of persons. When using certain services, the User agrees that a certain portion of their personal information becomes publicly available.
3.3. The Administrator is entitled to transfer the User’s personal information to third parties in the following cases:
3.3.1. The User has consented to such actions.
3.3.2. The transfer is necessary for the User to use a particular Website service or to perform a specific agreement or contract with the User.
3.3.4. The transfer is required by Ukrainian or other applicable legislation within the framework of a legally established procedure.
3.3.5. In the event of a sale of the Website, all obligations to comply with the terms of this Policy with respect to personal information received shall pass to the acquirer.
3.4. The processing of the User’s personal data is carried out without time limitation by any lawful means, including in personal data information systems using automated tools or without such tools.
3.5. In the event of loss or disclosure of personal data, the Website Administrator shall inform the User of such loss or disclosure.
3.6. The Website Administrator shall take the necessary organisational and technical measures to protect the User’s personal information from unlawful or accidental access, destruction, alteration, blocking, copying, distribution, and other unlawful actions by third parties.
3.7. The Website Administrator, jointly with the User, shall take all necessary measures to prevent damages or other adverse consequences caused by the loss or disclosure of the User’s personal data.
4. Obligations of the Parties
4.1. The User is obliged to:
4.1.1. Provide personal data information necessary for using the Website.
4.1.2. Update and supplement the provided personal data information in the event that such information changes.
4.2. The Administrator is obliged to:
4.2.1. Use the information received exclusively for the purposes specified in this Privacy Policy.
4.2.2. Ensure that confidential information is kept secret, not to disclose it without the prior written consent of the User, and not to sell, exchange, publish, or otherwise disclose the User’s transmitted personal data, except as provided for by this Privacy Policy.
4.2.3. Take precautionary measures to protect the confidentiality of the User’s personal data in accordance with the procedure generally used to protect such information in existing business practice.
4.2.4. Block personal data relating to the relevant User from the moment the User, their legal representative, or an authorised personal data rights protection body submits a request or application, for the duration of verification in the event that inaccurate personal data or unlawful actions are identified.
5. Liability of the Parties
5.1. An Administrator who has failed to fulfil their obligations shall be liable for damages sustained by the User in connection with the unlawful use of personal data, in accordance with the legislation of Ukraine.
5.2. In the event of loss or disclosure of confidential information, the Administrator shall not be liable if the said confidential information:
5.2.1. Became public property prior to its loss or disclosure.
5.2.2. Was received from a third party before it was received by the Administrator.
5.2.3. Was disclosed with the User’s consent.
6. Dispute Resolution
6.1. Prior to filing a claim in court regarding disputes arising from the relationship between the Website User and the Administrator, it is mandatory to submit a formal complaint (a written proposal for voluntary dispute settlement).
6.2. The recipient of the complaint shall, within 10 calendar days from the date of receipt, notify the complainant in writing of the outcome of the review.
6.3. If no agreement is reached, the dispute shall be referred to a court in accordance with the territorial jurisdiction of the Administrator’s location (Kyiv).
6.4. This Privacy Policy and the relationship between the User and the Administrator shall be governed by the applicable legislation of Ukraine.
7. Additional Terms
7.1. The Administrator reserves the right to amend this Privacy Policy without the User’s consent.
7.2. The new Privacy Policy shall take effect from the moment of its publication on the Website, unless otherwise provided for by the new version of the Privacy Policy.
7.3. All suggestions or questions regarding this Privacy Policy should be sent to the email address: info@lineswaves.com
7.4. The current Privacy Policy is published at: https://www.lineswaves.com
Public Offer Agreement
1.1. This offer is the official proposal of the sole proprietor Nikolenko K.I., acting on the basis of the Ukrainian Certificate of State Registration No.: (hereinafter – the “Seller”), to enter into a Distance Contract for the Sale of Goods, i.e. through the Seller’s online store at https://lineswaves.com/ (hereinafter – the “Online Store”).
1.2. This agreement is a public offer agreement (in accordance with Articles 633 and 641 of the Civil Code of Ukraine), and its terms are the same for all Buyers.
1.3. The moment of full and unconditional acceptance by the Buyer of the Seller’s proposal (acceptance) to enter into an electronic contract for the sale of goods shall be deemed to be the fact of payment by the Buyer for the order under the terms of this Agreement, within the timeframes and at the prices indicated in the Seller’s Online Store.
2. Terms and Definitions
2.1. In this Agreement, the following terms have the meanings set out below:
“Goods” – the list of products published on the Online Store website.
“Online Store” – a means of presenting or selling goods, works, or services by concluding an electronic transaction.
“Seller” – the company that sells the goods presented on the Online Store website.
“Buyer” – an individual who has reached the age of eighteen, receives information from the Online Store, places orders and purchases Goods presented on the Online Store website for purposes unrelated to business activities, or a legal entity / sole proprietor.
“Order” – a completed and submitted application by the Buyer, addressed to the Online Store, for the purchase and delivery of Goods on their behalf and at their instruction.
3. Subject Matter of the Agreement
3.1. The Seller undertakes to transfer the Goods to the Buyer’s ownership, and the Buyer undertakes to pay for and accept the Goods under the terms of this Agreement.
This Agreement governs the purchase and sale of goods in the Online Store, including:
voluntary selection of goods by the Buyer in the Online Store;
independent placement of an order by the Buyer in the Online Store;
payment by the Buyer for an order placed in the Online Store;
processing and delivery of the order to the Buyer’s ownership under the terms of this Agreement.
4. Order Placement Procedure
4.1. The Buyer may browse the Website content, place orders, and use other services available on the Website.
4.2. The Buyer is entitled to place an order for any goods presented on the Online Store Website, subject to availability.
4.3. Each item of Goods may be included in an order in any quantity.
4.4. If goods are out of stock, a company manager is obliged to notify the Buyer (by phone or email).
4.5. If goods are unavailable, the Buyer has the right to replace them with a product of a similar model, to refuse the given item, or to cancel the order.
4.6. The Buyer undertakes to provide accurate, precise, and complete information about themselves. The Online Store bears no responsibility for the accuracy and correctness of information left by the Buyer during registration and when placing an Order.
4.7. The Online Store has the right to refuse the Buyer access to the Online Store’s services if there are grounds to believe that the Buyer has provided false information, or in the case of bad-faith conduct (e.g. breach of the terms of this agreement, or otherwise).
5. Order Payment Procedure
5.1. Payment is processed through the Liqpay server. Payment is made in the national currency of Ukraine – the hryvnia.
5.2. When placing an Order, the Buyer pays 100% of the value of the Goods in favour of the Seller. If payment is not received, the Seller reserves the right to cancel the order.
5.3. Delivery charges are paid by the Buyer upon receipt of the Goods from the carrier company.
6. Order Delivery Terms
6.1. Delivery of goods purchased through the Online Store is carried out by a carrier company in accordance with the carrier’s current rates.
6.2. Delivery of Orders within Ukraine is carried out by the carrier Nova Poshta LLC. The cost of delivery for each Order is calculated independently by the carrier, based on the weight of the Order, the region, and the delivery method. The Buyer may calculate the delivery cost independently on the official Nova Poshta website at https://novaposhta.ua/.
6.3. International delivery of Orders is carried out by the postal operator Ukrposhta JSC.
6.4. Documents required under Ukrainian legislation shall be provided to the Buyer together with the Order.
7. Rights and Obligations of the Parties:
7.1. The Seller has the right to:
Unilaterally terminate the provision of services under this Agreement in the event of a breach of its terms by the Buyer.
Require the Buyer to fulfil the terms of this Agreement.
7.2. The Seller is obliged to:
Transfer the Goods to the Buyer in accordance with the Order, provided that the Buyer has fulfilled the terms of this Agreement.
Check the qualitative and quantitative characteristics of the Goods during packaging.
7.3. The Buyer is obliged to:
Review the information about the Goods published in the Online Store.
Review and accept the terms of this Agreement, or decline to place an Order if the terms of the Agreement are unacceptable.
Pay for the Order in the prescribed manner and within the prescribed timeframe.
Accept the Goods selected in the Order.
Upon receipt of the Goods, verify their completeness by inspecting the contents of the packaging. In the event that a shortage of Goods or damage is detected – record it in an act, which must be signed by the Buyer together with a representative of the carrier company.
7.4. The Buyer has the right to:
Place an Order in the Online Store.
Require the Seller to fulfil the terms of this Agreement.
8. Liability of the Parties
8.1. The parties shall be liable for non-performance or improper performance of the terms of this Agreement in the manner provided for by this Agreement and the applicable legislation of Ukraine.
8.2. The Seller shall not be liable for:
changes to the appearance of the Goods made by the manufacturer;
minor colour discrepancies of the goods, which may differ from the original solely due to differences in colour rendering on the Buyer’s personal computer monitor;
the content and accuracy of information provided by the Buyer when placing an Order;
delays in order processing and delivery of goods that occur for reasons beyond the Seller’s control;
unlawful or illegal actions carried out by the Buyer using the given internet access;
the Buyer’s transfer of their network identifiers – IP address, MAC address, login and password – to third parties.
8.3. In the event of force majeure circumstances, the parties are released from performance of the terms of this agreement. Force majeure circumstances for the purposes of this agreement means events of an extraordinary and unforeseeable nature that exclude or objectively prevent the performance of this agreement, the occurrence of which the Parties could not have foreseen or prevented by reasonable means.
9. Goods Return Procedure
9.1. The return of goods to the Online Store is carried out in accordance with the applicable legislation of Ukraine.
9.2. The return of goods to the Online Store is carried out at the Buyer’s expense.
9.3. Exchange or return of goods is possible within 14 days, not including the day of purchase. Exchange or return of goods is carried out if the goods have not been used and if their marketable condition, consumer properties, seals, labels, and the payment document issued by the seller together with the goods have been preserved.
9.4. Upon the Buyer’s return of Goods of proper quality, the Online Store shall refund the amount paid for the Goods upon the actual return of the goods, less compensation for the Online Store’s costs associated with delivery of the goods to the Buyer.
9.5. In accordance with Resolution No. 172 of the Cabinet of Ministers of Ukraine dated 19 March 1994 “On the Implementation of Certain Provisions of the Law of Ukraine ‘On Consumer Rights Protection’”, printed publications of proper quality are not subject to exchange or return.
9.6. In the event that a printing defect is identified in book products, the Seller shall, at the Buyer’s request, exchange the goods for goods of proper quality, or refund the amount equal to the value of the returned products. A printing defect is a defect resulting from a failure to comply with production technology, leading to distortion or loss of information: smearing of ink, incomplete printing of ink, blurred print, glued pages, uneven trimming, upside-down sheets, missing or duplicate sheets, a discrepancy between the title on the cover and the content of the book, etc.
10. Rules for Use of Materials Published on the Website
10.1. The Website contains materials, trademarks, trade names, and other legally protected materials, including but not limited to texts, photographs, graphic images, and other content.
10.2. All content on the Website is protected under the legislation of Ukraine.
10.3. The Buyer has no right to use materials published on the Website, including: making changes, publishing, transferring to third parties, participating in the sale or assignment, creating derivative products, etc.
11. Other Terms
11.1. The Online Store reserves the right to unilaterally amend this agreement, subject to prior publication on the website https://lineswaves.com/
11.2. The Online Store is designed to organise the remote sale of Goods via the internet.
11.3. By providing their personal data on the Online Store website during registration or when placing an Order, the Buyer gives their voluntary consent to the processing and use (including transfer) of their personal data in accordance with the terms of the Privacy Policy.
11.4. Payment by the Buyer for an order placed in the Online Store constitutes the Buyer’s full acceptance of the terms of this Contract of Sale (public offer).
11.5. All disputes arising between the Buyer and the Online Store shall be resolved through negotiation. If the disputed matter cannot be settled, the Buyer or the Online Store may apply to the judicial authorities for resolution of the dispute in accordance with applicable legislation.